Privacy Policy

We collect information that You voluntarily provide to Us, which is necessary for the performance of Our services, compliance with legal obligations, and the creation of a secure and trustworthy verification environment.

a. Account and Registration Information

When You create an account or initiate a service request, We may collect information such as:

• Full name
• Email address
• Phone number
• Username and password
• Residential address
• Personal identification numbers (where legally permitted)

b. Communication Information

When You contact Us via email, forms, chats, or other communication channels, We may collect information contained in such communications, including any documents or details You choose to share.

c. Service Provision and Verification Information

To provide pre-matrimonial verification services, We may require certain documents and details, including but not limited to:

• Government-issued identity documents (passport, driver’s licence, national ID, etc.)
• Address proof
• Employment details
• Academic credentials
• Other information necessary for background or credential verification

d. Payment Information

Where applicable, We may collect limited payment-related information required to facilitate transactions. Payment processing is handled through third-party payment service providers, and We do not store full card details.

e. Login and Authentication Information

We may collect login credentials and authentication data when You access Your account.

When You visit or use the Site, We may automatically collect certain information about Your device and usage patterns.

a. Log data and device information

This may include:

• IP address
• Browser type
• Operating system
• Date and time of access
• Clickstream data
• Referring and exit pages

b. Cookies and tracking technologies

We use cookies and similar technologies such as tags, device identifiers, and tracking codes to enhance functionality, analyse usage, and improve user experience. Details are provided in Our Cookie Policy.

c. Geo-location data

We may collect approximate location data based on IP address to improve service delivery and user experience.

d. Publicly available information

We may process publicly available information where relevant for verification purposes and permitted by law.

We process personal data in accordance with applicable data protection principles and laws. Information collected may be used to:

• Create and manage user accounts
• Deliver verification and related services
• Establish a trusted and secure environment
• Communicate with Users
• Improve and optimise Our services
• Prevent fraud and ensure data security
• Comply with legal and regulatory obligations
• Identify and authenticate Users

We collect and process personal data only where:

• You have given consent
• Processing is necessary to perform a contract
• Processing is required to comply with legal obligations
• Processing is based on Our legitimate business interests

We may use Your contact details to send service-related communications or marketing content, subject to applicable laws and Your preferences.

You may opt out of marketing communications at any time by using the unsubscribe option provided in Our emails or by contacting Us at helpdesk@prematrimonialverification.com.

Cookies are small text files stored on Your device to enhance Site functionality and usability. Cookies help Us recognise Users, maintain sessions, and avoid repetitive data entry. For more details, please refer to Our Cookie Policy.

We do not intentionally collect sensitive personal data such as:

• Political opinions
• Religious or philosophical beliefs
• Health or medical information
• Genetic or biometric data
• Sexual orientation

Please do not provide such information. If You believe We may have inadvertently collected sensitive data, contact Us at helpdesk@prematrimonialverification.com, and We will take appropriate action.

Payment transactions are processed through third-party payment service providers. We do not store or retain complete payment card details. Such providers handle Your data according to their own privacy policies.

We retain personal information only for as long as necessary to:

• Provide Our services
• Fulfil contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Once retention is no longer required, data is securely deleted or anonymised, unless longer retention is mandated by law.

We implement appropriate technical, administrative, and organisational safeguards to protect personal data, including regular system monitoring and security assessments.

However, no method of transmission over the internet is completely secure. While We strive to protect Your information, We cannot guarantee absolute security. We encourage Users to avoid sharing unnecessary sensitive information.

For security-related queries, contact Us at helpdesk@prematrimonialverification.com.

• Right to access personal data We hold about You
• Right to rectify inaccurate or incomplete data
• Right to withdraw consent where processing is based on consent
• Right to object to certain processing activities
• Right to erasure of personal data where legally permissible
• Right to lodge a complaint with the relevant data protection authority

Requests may be made by contacting Us at helpdesk@prematrimonialverification.com.

We may update this Privacy Policy from time to time. Any changes will be published on the Site, and material changes may be communicated separately where required.

By accessing or using the Site, You acknowledge that You have read, understood, and agreed to this Privacy Policy. If You do not agree, please refrain from using the Site or Our services. Continued use following updates constitutes acceptance of the revised Policy.